Quality
A Commitment to Quality
Supplying the UK and European market with high performance print solutions from the world’s leading manufacturers of thermal transfer products – Ampersand offers a ‘one stop shop’ for all your printing requirements. We are driven by our customers with competitively priced, high standard products providing excellent service at every level. Ensuring the satisfaction of internal and external customers will remain our number one priority.
The commitment to continuous improvements in quality and efficiency can only be achieved with the cooperation and goodwill of each individual within Ampersand (y2k) Limited
Our aim is:
For the company’s continued growth. This will be driven by our customers with competitively priced, high standard products and providing excellent service at every level. Ensuring the satisfaction of internal and external customers will remain our number one priority.
Communication:
Dialogue and feedback shall be encouraged at every level. Ideas for improvements should be welcomed and acted upon wherever possible.
Flexibility:
Our growth shall not be restricted by existing practices and ways of doing things. We seek continuous improvements in what we do and welcome positive change as it occurs.
People:
We recognise that people are our greatest assets and firmly believe in helping to expand individual capabilities through appropriate training, the allocation of responsibility and developing a teamwork environment.
Common Purpose:
Each individual should be able to clearly identify their role for improving the quality of products and service to the customer.
Our Quality Systems will:
Be maintained in line with the all current ISO requirements.
Barbara Fletcher
Managing Director
Keith Anderson
Managing Director